ERP Solutions Blog is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements and your rights as an EU data subject.
Our Commitment to GDPR
We adhere to the following GDPR principles:
- Lawfulness, Fairness, Transparency: We process data legally and transparently
- Purpose Limitation: Data is collected for specific, legitimate purposes
- Data Minimization: We collect only necessary data
- Accuracy: We maintain accurate and up-to-date information
- Storage Limitation: Data is kept only as long as necessary
- Integrity and Confidentiality: Data is processed securely
- Accountability: We can demonstrate compliance
Legal Basis for Processing
We process your personal data under the following legal bases:
Consent
When you voluntarily provide information (e.g., newsletter subscription, contact forms), we rely on your explicit consent.
Legitimate Interests
We process data for legitimate business interests such as:
- Website analytics and improvement
- Security and fraud prevention
- Business communications
Legal Obligations
We may process data to comply with legal requirements such as tax laws or regulatory reporting.
Your GDPR Rights
As an EU data subject, you have the following rights:
1. Right to Access
You have the right to request a copy of the personal data we hold about you, including:
- Categories of data processed
- Purposes of processing
- Recipients of your data
- Retention periods
2. Right to Rectification
You can request correction of inaccurate or incomplete personal data.
3. Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data when:
- Data is no longer necessary for its original purpose
- You withdraw consent
- You object to processing
- Data was unlawfully processed
Note: This right is subject to legal retention requirements.
4. Right to Restriction of Processing
You can request that we limit how we use your data in certain circumstances.
5. Right to Data Portability
You can request your data in a structured, commonly used, machine-readable format and transmit it to another controller.
6. Right to Object
You can object to processing of your personal data based on:
- Legitimate interests
- Direct marketing purposes
- Scientific or historical research
7. Right to Withdraw Consent
Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
8. Right to Lodge a Complaint
You have the right to lodge a complaint with your local supervisory authority if you believe we have violated GDPR.
How to Exercise Your Rights
To exercise any of these rights:
📋 Data Subject Request Process:
- Submit your request via contact form or email
- We verify your identity (usually within 3 business days)
- We process your request and respond (within 30 days)
- If complex, we may extend by 60 days with notification
Data We Collect
Information You Provide
- Name and email address (contact forms, newsletter)
- Company and job title (optional)
- Message content (contact inquiries)
Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Cookies (see Cookie Policy)
- Usage data (pages visited, time spent)
Data Sharing and Transfers
Third-Party Processors
We may share data with GDPR-compliant service providers for:
- Website hosting
- Email services
- Analytics
All processors are bound by Data Processing Agreements (DPAs).
International Transfers
If we transfer data outside the EEA, we ensure appropriate safeguards such as:
- EU Standard Contractual Clauses
- Adequacy decisions by the EU Commission
- Privacy Shield certification (where applicable)
Data Security
We implement technical and organizational measures to protect your data:
- SSL/TLS encryption for data transmission
- Access controls and authentication
- Regular security audits
- Staff training on data protection
- Incident response procedures
Data Breach Notification
In the event of a personal data breach:
- We will notify the relevant supervisory authority within 72 hours
- Affected individuals will be notified without undue delay if there is high risk
- We will document all breaches and our response
Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided data, please contact us immediately.
Data Retention
We retain personal data only as long as necessary:
- Active users: While subscription/account is active
- Inactive users: Up to 3 years, then deleted
- Legal requirements: As required by law
- Marketing data: Until consent is withdrawn
Cookies and Tracking
We use cookies with your consent. You can:
- Accept or reject cookies via our cookie banner
- Manage preferences in browser settings
- Review our Cookie Policy for details
Updates to This Policy
We may update this GDPR compliance statement. Significant changes will be communicated via:
- Website notice
- Email notification (for subscribers)
Contact Our Data Protection Officer
For GDPR-related questions or concerns:
- Email: dpo@erpsolutions.example.com
- Contact Form: Submit inquiry
- Response Time: 30 days maximum
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority. For a list of EU supervisory authorities, visit: European Data Protection Board